Small business IT support in Austin
You don’t need a full IT department to get your technology under control. We provide ongoing and on-demand support for small businesses, from everyday troubleshooting to networks, backups, computers, and the technology that keeps your team working.
What we can help with
- There’s nobody to call when something breaks or needs set up
- Your team loses time troubleshooting computer problems themselves
- Files and resources are scattered across different machines, or you need a backup system
- Your network has grown more complicated as the business has grown
- You need IT help regularly, but not enough to hire someone full-time
IT support that fits your business
Everyday IT support
When a computer stops working, software starts acting up, or an employee needs help, you have someone to call. Many problems can be handled remotely, and we can also provide on-site support whenever needed.
Computers & employee setup
We troubleshoot and repair business computers, set up new machines, migrate files, install software, and help get employees up and running. If you’re replacing or adding equipment, we can also help you choose what equipment best serves your business needs.
Business networks & Wi-Fi
We set up and troubleshoot routers, Wi-Fi, networked printers, and other connected equipment. We can also help improve coverage and connectivity as your office or number of devices grows.
File storage, NAS & backups
Need a better way for your team to store and share files? We can set up network-attached storage (NAS), shared file systems, and backup solutions that keep important business data accessible yet properly secured.
Printers & connected equipment
Office technology has a way of becoming everyone’s problem when it stops working. We configure and troubleshoot networked printers, printer services, security cameras, and other devices your business depends on.
Remote & on-site support
We can troubleshoot many software, configuration, and everyday computer problems remotely. When hands-on work is necessary, we provide on-site service throughout the Austin area.
Support when you need it
You don’t need a monthly plan to have someone you can call. We provide pay-as-you-go IT support for troubleshooting, computer setup, upgrades, networking, and other day-to-day technology needs.
Managed IT
from $350/monthDesigned specifically for small businesses, a monthly service plan gives you ongoing IT support from someone who already knows your computers, network, and how your business works.
What’s included:
- Remote support for everyday IT problems
- Routine computer and software maintenance
- New computer and employee setup
- Network and Wi-Fi troubleshooting
- Printer and connected-device support
- Backup checks and basic recovery planning
- Help choosing and setting up new technology
- A regular check-in to catch problems before they become bigger ones
Contact us
No waiting on support tickets or bouncing between departments. When you call Merriman IT, you’re working directly with us to troubleshoot issues and keep your business running smoothly.